> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Merge Duplicate User Profiles

> Consolidate two AccessOwl profiles that belong to the same person into one.

The same person can end up with two profiles in AccessOwl, for example when they have accounts under two different email addresses and each one syncs in as its own user. Both profiles then show up when you search for the person, such as in approval policy or [Application Admin](/guides/applications/admins-owners) pickers, and it is hard to tell which one to pick.

The fix is to merge the two profiles into one:

<Steps>
  <Step title="Open one of the duplicate profiles">
    Go to [Users](https://app.accessowl.io/users) in the admin interface and open either of the person's profiles.
  </Step>

  <Step title="Merge the profiles">
    Click the **three-dot menu** in the top right of the profile and select **Merge**.
  </Step>
</Steps>

After merging, the person appears as a single profile everywhere, including approval policy and Application Admin pickers.