> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Loom

AccessOwl integrates with Loom to provision and deprovision user access in your Loom workspace, and to keep your list of Loom users and their permissions in sync.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deactivates users in Loom during access revocations.
  </Card>

  <Card title="User Sync" icon="arrows-rotate">
    AccessOwl periodically syncs a list of users along with their assigned roles/permissions.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your Loom workspace, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Loom in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In Loom:

    * Open the **Manage Workspace Members** page.
    * Click **Invite Members** (top right).
    * Enter the integration account's email address.
    * Select **Admin** from the role dropdown.
    * Click **Invite**.

    <Note>
      The integration account needs Admin because only Admins can invite members, change roles, and deactivate or reactivate users. Without Admin, the integration account cannot provision or deprovision users.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="Loom is now part of Atlassian: where do I manage users?">
    Loom was acquired by Atlassian, and Loom workspaces are being migrated to Atlassian-managed accounts. If your Loom workspace has been migrated, user management (including inviting the AccessOwl integration account) happens in [Atlassian Administration](https://admin.atlassian.com), not the Loom workspace settings panel. The relevant admin roles in that console are **Org Admin**, **Site Admin**, **Billing Admin**, and **App Admin**, which govern billing and user management. The Loom workspace **Admin** role still controls in-product permissions inside Loom itself.
  </Accordion>
</AccordionGroup>