> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ChartMogul

AccessOwl integrates with ChartMogul to provision and deprovision user access in your ChartMogul account, and to keep your list of ChartMogul users and their permissions in sync.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deactivates team members in ChartMogul during access revocations.
  </Card>

  <Card title="User Sync" icon="arrows-rotate">
    AccessOwl periodically syncs a list of users along with their assigned roles/permissions.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your ChartMogul account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add ChartMogul in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In ChartMogul:

    * Go to **Settings & Data** > **Admin** > **Team Members**.
    * Click **Invite Team Members**.
    * Enter the integration account's email address.
    * Select the **Admin** role.
    * Click **Send Invites**.

    <Note>
      The integration account needs Admin because only Admins (and Owners) can add, update, and deactivate team members in ChartMogul. The Staff role and below cannot manage team membership, so the integration account would not be able to provision or deprovision users without Admin.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in ChartMogul">
    When AccessOwl provisions a user, ChartMogul sends them an invite email. If a provisioning request shows as completed in AccessOwl but the user is not yet active in ChartMogul, they have not accepted the invite yet.
  </Accordion>
</AccordionGroup>