> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clockify

AccessOwl integrates with Clockify to provision and deprovision user access in your Clockify workspace, and to keep your list of Clockify users and their permissions in sync.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deactivates users in Clockify during access revocations.
  </Card>

  <Card title="User Sync" icon="arrows-rotate">
    AccessOwl periodically syncs a list of users along with their assigned roles/permissions.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your Clockify workspace, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Clockify in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In Clockify:

    * Open the **Team** page from the main navigation.
    * Invite the integration account's email address.
    * Set the role to **Admin**.
    * Send the invite.

    <Note>
      The integration account needs Admin because only Admins and Owners can invite users, deactivate members, and manage roles in a Clockify workspace. Admins consume a paid seat in Clockify.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in Clockify">
    When AccessOwl provisions a user, Clockify sends them an invite email. The user appears on your Team page as invited immediately, but they must accept the invite before they can log in and track time. If a provisioning request shows as completed in AccessOwl but the user reports they cannot access Clockify, ask them to check their inbox for a Clockify invite email.
  </Accordion>

  <Accordion title="A provisioning request results in a reassignment error because no seats are available">
    Clockify charges per active seat. If your workspace has no remaining seats, AccessOwl cannot invite new users during provisioning and the request results in a reassignment error, which reassigns to the [Application Admin](/guides/applications/admins-owners). Deactivating unused members in Clockify frees up seats for new provisioning requests.
  </Accordion>
</AccordionGroup>