> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CloudTalk

AccessOwl integrates with CloudTalk to provision and deprovision user access in your CloudTalk account.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deletes members from the CloudTalk account during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your CloudTalk account, so you can add the integration account.

## Setup

<Steps>
  <Step title="Add CloudTalk in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Add the integration account as Admin">
    AccessOwl shows you the integration account's email address. In CloudTalk:

    * Open the **Users** section in your CloudTalk Dashboard.
    * Click **+ Add User**.
    * Enter the integration account's first name, last name, and email address.
    * Open the **Advanced Settings** tab.
    * Set the role to **Admin**.
    * Click **Save User**.
  </Step>
</Steps>