> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fivetran

AccessOwl integrates with Fivetran to provision and deprovision user access in your Fivetran account.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes users from the Fivetran account during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Account Administrator** access to your Fivetran account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Fivetran in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Account Administrator">
    AccessOwl shows you the integration account's email address. In Fivetran:

    * Go to **Account Settings** > **Users & Permissions** > **Users**.
    * Click **+ Add User**.
    * Enter the integration account's first name, last name, and email address.
    * Set the account role to **Account Administrator**.
    * Click **Add User**.

    <Note>
      The integration account needs Account Administrator because only Account Administrators can invite new users, assign roles, and remove users. Without this role, the integration account cannot provision or deprovision users.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but they cannot log in to Fivetran yet">
    When AccessOwl provisions a user, Fivetran sends the new user an email to complete their account setup. The user must finish that signup flow before they can log in. If a provisioning request shows as completed in AccessOwl but the user cannot access Fivetran, ask them to check their inbox for the Fivetran invitation email.
  </Accordion>
</AccordionGroup>