> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Heroku

AccessOwl integrates with Heroku to provision and deprovision user access in your Heroku team.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes members from the Heroku team during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your Heroku team, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Heroku in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In Heroku:

    * Open your team's **Access** tab in the Heroku Dashboard.
    * Invite a new member.
    * Enter the integration account's email address.
    * Set the role to **Admin**.
    * Confirm to add them to the team.

    <Note>
      The integration account needs the Admin role because only Admins can invite and remove members in a Heroku team. Member and Collaborator roles do not have user management permissions.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in Heroku">
    When AccessOwl provisions a user, the integration account sends them an email invitation. The user only appears as an active member of your Heroku team after they accept that invitation. If a provisioning request shows as completed in AccessOwl but the user is not yet visible in your team, they have not accepted the invite yet.
  </Accordion>
</AccordionGroup>