> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Lucidchart

AccessOwl integrates with Lucidchart to provision and deprovision user access in your Lucid account, and to keep your list of Lucidchart users and their permissions in sync.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes users from your Lucid account during access revocations.
  </Card>

  <Card title="User Sync" icon="arrows-rotate">
    AccessOwl periodically syncs a list of users along with their assigned roles/permissions.
  </Card>
</CardGroup>

## Prerequisites

* **Account admin** access to your Lucid account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Lucidchart in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Account admin">
    AccessOwl shows you the integration account's email address. In Lucid:

    * Open the admin panel at **lucid.app/admin**.
    * Select **Users** in the left-hand menu.
    * Click **Invite users**.
    * Enter the integration account's email address.
    * Assign the **Account admin** role.
    * Click **Send invitations**.

    <Note>
      The integration account needs Account admin because account admins can manage users, licenses, and account settings across all Lucid products. It does not need the Account owner role, which is reserved for billing control.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but doesn't appear as active in Lucid">
    If the invited user already has a Lucid account under that email address, Lucid sends them an email invite and they must accept it before becoming an active member of your account. Users without an existing Lucid account are added automatically. Pending invites can be managed under Admin Panel > Users > Pending Invitations.
  </Accordion>
</AccordionGroup>