> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ngrok

AccessOwl integrates with ngrok to provision and deprovision user access in your ngrok account.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deletes members from the ngrok account during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Administrator** access to your ngrok account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add ngrok in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Administrator">
    AccessOwl shows you the integration account's email address. In ngrok:

    * Open the **Team Members** page at [dashboard.ngrok.com/team-members](https://dashboard.ngrok.com/team-members).
    * Invite the integration account using its email address.
    * Assign the **Administrator** role.
    * Send the invite.

    <Note>
      The integration account needs the Administrator role because only Administrators have full account control and can invite and delete any member, including other Administrators. A Manager role can invite and remove non-Administrator members, but cannot manage Administrators. If your ngrok account includes Administrator-level users, the integration account must also be an Administrator to deprovision them.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in ngrok">
    When AccessOwl provisions a user, it sends them an invitation by email. The user must log in or sign up with that email address to accept the invitation. The user only becomes active in your ngrok account after they accept. If a provisioning request shows as completed in AccessOwl but the user is not yet visible in your ngrok account, they have not accepted the invite yet.
  </Accordion>
</AccordionGroup>