> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# OpenPhone

AccessOwl integrates with OpenPhone to provision and deprovision user access in your OpenPhone workspace.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes members from the OpenPhone workspace during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your OpenPhone workspace, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add OpenPhone in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In OpenPhone:

    * Go to **Settings** > **Members**.
    * Click **Invite your team** or **Invite a member**.
    * Enter the integration account's email address.
    * Select **Admin** as the role.
    * Click **Send invitations**.

    <Note>
      The integration account needs the Admin role because only Admins and Owners can remove members and update member roles in OpenPhone. Without Admin, the integration account cannot provision or deprovision users.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in OpenPhone">
    When AccessOwl provisions a user, the integration account sends them an invite email. The user only appears in your OpenPhone Members list after they accept that invite. If a provisioning request shows as completed in AccessOwl but the user is not yet visible in OpenPhone, they have not accepted the invite yet.
  </Accordion>
</AccordionGroup>