> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Outline

AccessOwl integrates with Outline to provision and deprovision user access in your Outline workspace.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl suspends members in Outline during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your Outline workspace, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Outline in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In Outline:

    * Go to **Settings** and open **Members**.
    * Invite the integration account's email address.
    * Set the role to **Admin**.

    <Note>
      The integration account needs Admin because only Admins can manage the workspace, including inviting and suspending members. Editors and Viewers cannot manage users.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="Why is the user suspended instead of deleted?">
    Suspending is Outline's recommended way to revoke access: it prevents login, ends existing sessions, and removes the billed seat while retaining all of the user's documents and comments. Deleting a user instead clears their personal information, which attributes their documents and comments to "Unknown" and prevents reinstating the account later.
  </Accordion>
</AccordionGroup>