> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Planhat

AccessOwl integrates with Planhat to provision and deprovision user access in your Planhat tenant.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deactivates users in Planhat during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your Planhat tenant, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Planhat in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In Planhat:

    * Click your tenant name or logo in the top left and select **Settings** under **System Admin**.
    * Scroll to **Users & Roles** and click **Users**.
    * Click the **Add user** button.
    * Enter the integration account's email address and click **Next**.
    * Fill in the required name fields, select **Core** as the User Type, and assign an admin role.
    * Toggle on **Invitation email** and click **Save and send invitation**.

    <Note>
      The integration account needs admin-level access because only admin users can invite new users, assign roles, and deactivate users in Planhat.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="A provisioning request results in a reassignment error due to the user limit">
    Planhat enforces user limits based on your contract. If your tenant has reached its allocated number of users, AccessOwl cannot create new accounts and the request will result in a reassignment error, reassigning to the [Application Admin](/guides/applications/admins-owners). Contact your Planhat account manager to expand your user allocation before retrying.
  </Accordion>
</AccordionGroup>
