> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Postmark

AccessOwl integrates with Postmark to provision and deprovision user access in your Postmark account.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deletes users in Postmark during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your Postmark account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Postmark in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In Postmark:

    * Open **Account** in the top navigation and click the **Users** tab.
    * Click **Invite user**.
    * Enter the integration account's name and email address.
    * Set the role to **Admin**.
    * Click **Send Invites**.

    <Note>
      The integration account needs Admin because Admins can add and remove users in Postmark. The Technical and Billing roles cannot manage users. Postmark pricing is based on email volume, not seats, so the integration account does not add to your bill.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The provisioned user can't log in yet">
    Invited users receive an email invitation and must complete setup, choosing a username and password, before gaining access. The invite stays pending until they do.
  </Accordion>
</AccordionGroup>