> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ramp

AccessOwl integrates with Ramp to provision and deprovision user access in your Ramp account.

<Note>
  Due to limitations on Ramp's side, provisioning and deprovisioning are only available on the **Ramp Plus** plan. Customers on the Free plan cannot use the AccessOwl Ramp integration.
</Note>

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deactivates users in Ramp during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Business Owner** or **Admin** access to your Ramp account, so you can invite the integration account and enable Manager permissions on it.

## Setup

<Steps>
  <Step title="Add Ramp in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as IT Admin">
    AccessOwl shows you the integration account's email address. In Ramp:

    * Go to **Company** > **People**.
    * Click **Invite people** (top right).
    * Enter the integration account's email address and any required fields.
    * Set the role to **IT Admin**.
    * Send the invite.
  </Step>

  <Step title="Enable Manager permissions on the integration account">
    Once the invite is accepted, give the integration account Manager visibility so it can act on reporting-chain dependencies:

    * In **Company** > **People**, find the integration account and click **Edit profile**.
    * Open the **Company** tab.
    * Check **Manage a direct team**.
    * Save.

    <Note>
      IT Admin gives the integration account the ability to invite users and manage integrations, but does not include reporting-chain visibility. Enabling **Manage a direct team** on top adds the Manager scope AccessOwl needs to handle revocations cleanly for users who have direct reports or spend approval chains.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="Integration setup errors">
    When a user is invited to Ramp with a physical card attached to the invite, Ramp's onboarding flow asks them to enter a shipping address before they can complete sign-in. The AccessOwl integration account is automated and cannot fill in that prompt, so setup fails.

    When inviting the integration account, make sure no physical card is attached to the invite so AccessOwl can sign in without being blocked by the shipping or billing prompt.
  </Accordion>
</AccordionGroup>