> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Smartsheet

AccessOwl integrates with Smartsheet to provision and deprovision user access in your Smartsheet plan.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes users from your Smartsheet plan during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **System Admin** access to your Smartsheet plan, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Smartsheet in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as System Admin">
    AccessOwl shows you the integration account's email address. In Smartsheet:

    * Sign in to [Admin Center](https://admin.smartsheet.com).
    * Navigate to the user management section.
    * Invite the integration account's email address and assign it the **System Admin** role.

    <Note>
      The integration account needs System Admin because only System Admins can invite and remove users across the plan.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="What is the difference between deactivating and removing a user in Smartsheet?">
    Smartsheet supports two ways to revoke user access. Deactivation is temporary: the user loses access immediately but can be reactivated within 30 days without a new invitation. Removal is permanent: the user is taken off the plan entirely, their seat is released, and they must be re-invited if access is needed again. When AccessOwl deprovisions a user, it removes them from the plan so their seat is released right away.
  </Accordion>
</AccordionGroup>