> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SurveyMonkey

AccessOwl integrates with SurveyMonkey to provision and deprovision user access in your SurveyMonkey team.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl deletes user accounts from your SurveyMonkey team during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Admin** access to your SurveyMonkey team, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add SurveyMonkey in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Admin">
    AccessOwl shows you the integration account's email address. In SurveyMonkey:

    * Go to **My Team** and open **Manage Users**.
    * Click **+ Add User**.
    * Select **Email** and enter the integration account's email address.
    * Assign the **Admin** role.
    * Click **Send Invitation**.

    <Note>
      The integration account needs the Admin role because only Admins and Primary Admins can invite users and manage team membership in SurveyMonkey Enterprise.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in SurveyMonkey">
    When AccessOwl provisions a user, SurveyMonkey sends them an invitation email. The user appears in your team's Manage Users list as a pending invite until they accept. If a provisioning request shows as completed in AccessOwl but the user is not yet visible as an active member, they have not accepted the invite yet.
  </Accordion>
</AccordionGroup>