> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Telleroo

AccessOwl integrates with Telleroo to provision and deprovision user access in your Telleroo account.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes members from the Telleroo account during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Administrator** access to your Telleroo account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Telleroo in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Administrator">
    AccessOwl shows you the integration account's email address. In Telleroo:

    * Open **Settings** and navigate to **Users**.
    * Click **Add new team member**.
    * Enter the integration account's email address along with a first name, last name, and phone number.
    * Set the role to **Administrator**.
    * Click **Save**.
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="A user was deprovisioned in AccessOwl but still has access in Telleroo">
    Telleroo only allows removing members who have not taken any actions in the account. If the user has been involved in any payments, Telleroo preserves their record for audit purposes and the remove action will not be available. In that case, contact Telleroo support to have the account deactivated so the user can no longer log in.
  </Accordion>
</AccordionGroup>