> ## Documentation Index
> Fetch the complete documentation index at: https://docs.accessowl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upwork

AccessOwl integrates with Upwork to provision and deprovision user access in your Upwork client account.

## Capabilities

<CardGroup cols={2}>
  <Card title="Provisioning" icon="user-plus">
    AccessOwl creates user accounts with the specified roles/permissions during access requests.
  </Card>

  <Card title="Deprovisioning" icon="user-minus">
    AccessOwl removes members from your Upwork account during access revocations.
  </Card>
</CardGroup>

## Prerequisites

* **Account Admin** access to your Upwork account, so you can invite the integration account.

## Setup

<Steps>
  <Step title="Add Upwork in AccessOwl">
    Either add a new application or open Applications and click the +-symbol, then continue.
  </Step>

  <Step title="Invite the integration account as Account Admin">
    AccessOwl shows you the integration account's email address. In Upwork:

    * Open your account **Settings** and go to **Members & Permissions**.
    * Invite a new user.
    * Enter the integration account's email address.
    * Set the role to **Account Admin**.
    * Send the invite.

    <Note>
      The integration account needs the Account Admin role because only Account Admins can invite and remove team members and edit permissions. Roles such as Recruiter or Hiring Manager cannot manage team membership.
    </Note>
  </Step>
</Steps>

## FAQ

<AccordionGroup>
  <Accordion title="The user was provisioned but I can't see them in Upwork">
    When AccessOwl provisions a user, an invite email is sent to them. The user only appears as an active member of your Upwork account after they accept that invite. If a provisioning request shows as completed in AccessOwl but the user is not yet visible, they have not accepted the invite yet.
  </Accordion>
</AccordionGroup>