AccessOwl integrates with Zoom to provision and deprovision user access in your Zoom account, and to keep your list of Zoom users and their permissions in sync.
We sync periodically user account data from Zoom. Furthermore we provide provisioning/deprovisioning capabilities that are integrated into AccessOwl. You don’t need to configure something in the Zoom integration!
Simply find the Zoom application in the applications list in AccessOwl.
Click on the edit icon.
Click on “Delete Application”.
This will disconnect AccessOwl from Zoom and delete the application. AccessOwl will not be able to sync data or provision/deprovision accounts. Synced data remains so that you still have the overview who has/had access to what. If you want us to remove this data completely contact us. Anyway, when you delete your AccessOwl account we will remove ALL the data as described in our privacy policy.
"You cannot authorize AccessOwl" error during setup
Make sure the Approve for all users toggle is enabled when authorizing AccessOwl.
The re-authorization link skips the consent screen
If Zoom already has AccessOwl authorized, the re-auth link drops straight to the finish screen and skips the consent screen, so the Approve for all users toggle never appears.
In Zoom, open the AccessOwl app and click Remove. This only revokes the Zoom authorization, your AccessOwl setup stays intact.
Re-run the re-auth link.
On the authorization screen, turn on Approve for all users, then approve.
I cannot re-authorize the Zoom integration
It does not have to be the Zoom account owner. Any Zoom admin can authorize AccessOwl, as long as their role carries the privileges listed on the consent screen.The privilege that blocks a re-authorization is Role management. Without View and Edit on it, the admin cannot complete the re-auth. Either fix works.
The owner adds the privilege to the admin’s role. In the Zoom web portal, go to User Management > Roles, click Edit on the role, open the Role Settings tab, and select the View and Edit check boxes for Role management. Then re-run the re-authorization link.
Or the owner opens the re-authorization link and approves it themselves.
Moving the owner role to another account takes role management away from the previous owner, so an admin who could authorize AccessOwl before may no longer be able to. Zoom recommends that the owner adds a role that allows at least one other person to manage user roles.
