Capabilities
Provisioning
AccessOwl creates user accounts with the specified roles/permissions during access requests.
Deprovisioning
AccessOwl deactivates users in your Greenhouse account during access revocations.
Prerequisites
- Site Admin access to your Greenhouse account, so you can invite the integration account.
Setup
Add Greenhouse in AccessOwl
Either add a new application or open Applications and click the +-symbol, then continue.
Invite the integration account as Site Admin
AccessOwl shows you the integration account’s email address. In Greenhouse:
- Click the Configure icon in the upper right corner.
- Select Users in the left panel.
- Click + New Users.
- Enter the integration account’s email address.
- Set the permission level to Site Admin.
- Click Add Users.
The integration account needs Site Admin permission to add and deactivate users. Only Site Admins (and Job Admins explicitly granted the invite permission) can manage user accounts in Greenhouse.
FAQ
Are deactivated users deleted from Greenhouse?
Are deactivated users deleted from Greenhouse?
No. Greenhouse does not delete users in order to preserve your organization’s historical data. When AccessOwl deprovisions a user, it deactivates their account so they can no longer log in or be assigned responsibilities. Their name remains visible in historical records with a strikethrough wherever they previously had assignments.