Capabilities
Provisioning
AccessOwl creates user accounts with the specified roles/permissions during access requests.
Deprovisioning
AccessOwl suspends members in Outline during access revocations.
Prerequisites
- Admin access to your Outline workspace, so you can invite the integration account.
Setup
Add Outline in AccessOwl
Either add a new application or open Applications and click the +-symbol, then continue.
Invite the integration account as Admin
AccessOwl shows you the integration account’s email address. In Outline:
- Go to Settings and open Members.
- Invite the integration account’s email address.
- Set the role to Admin.
The integration account needs Admin because only Admins can manage the workspace, including inviting and suspending members. Editors and Viewers cannot manage users.
FAQ
Why is the user suspended instead of deleted?
Why is the user suspended instead of deleted?
Suspending is Outline’s recommended way to revoke access: it prevents login, ends existing sessions, and removes the billed seat while retaining all of the user’s documents and comments. Deleting a user instead clears their personal information, which attributes their documents and comments to “Unknown” and prevents reinstating the account later.

