Capabilities
Provisioning
AccessOwl creates user accounts with the specified roles/permissions during access requests.
Deprovisioning
AccessOwl deletes members from Help Scout during access revocations.
Prerequisites
- Administrator access to your Help Scout account, so you can invite the integration account.
Setup
1
Add Help Scout in AccessOwl
Either add a new application or open Applications and click the +-symbol, then continue.
2
Invite the integration account as Administrator
AccessOwl shows you the integration account’s email address. In Help Scout:
- Go to Manage > Users.
- Click Add User.
- Enter the integration account’s email address and name.
- Set the Role to Administrator.
- Click Create User to send the invite.