Capabilities
Provisioning
AccessOwl creates user accounts with the specified roles/permissions during access requests.
Deprovisioning
AccessOwl removes users from your Smartsheet plan during access revocations.
Prerequisites
- System Admin access to your Smartsheet plan, so you can invite the integration account.
Setup
Add Smartsheet in AccessOwl
Either add a new application or open Applications and click the +-symbol, then continue.
Invite the integration account as System Admin
AccessOwl shows you the integration account’s email address. In Smartsheet:
- Sign in to Admin Center.
- Navigate to the user management section.
- Invite the integration account’s email address and assign it the System Admin role.
The integration account needs System Admin because only System Admins can invite and remove users across the plan.
FAQ
What is the difference between deactivating and removing a user in Smartsheet?
What is the difference between deactivating and removing a user in Smartsheet?
Smartsheet supports two ways to revoke user access. Deactivation is temporary: the user loses access immediately but can be reactivated within 30 days without a new invitation. Removal is permanent: the user is taken off the plan entirely, their seat is released, and they must be re-invited if access is needed again. When AccessOwl deprovisions a user, it removes them from the plan so their seat is released right away.

