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AccessOwl integrates with incident.io to provision and deprovision user access in your incident.io organization.

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Capabilities

Provisioning

AccessOwl creates user accounts with the specified roles/permissions during access requests.

Deprovisioning

AccessOwl deactivates users in incident.io during access revocations.

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Prerequisites

  • Admin access to your incident.io organization, so you can invite the integration account.

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Setup

1

Add incident.io in AccessOwl

Either add a new application or open Applications and click the +-symbol, then continue.
2

Invite the integration account as Admin

AccessOwl shows you the integration account’s email address. In incident.io:
  • Go to Settings > Users.
  • Click Invite user.
  • Enter the integration account’s email address.
  • Set the role to Admin.
  • Send the invite.
The integration account needs the Admin role because only Admins have the Manage users permission by default. This permission is required to invite new members and deactivate existing ones. Standard users cannot perform these actions.In incident.io, seats are consumed as soon as an invite is sent, not after the invitee accepts.