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AccessOwl integrates with JumpCloud to provision and deprovision user access in your JumpCloud organization, and to keep your list of JumpCloud users and their permissions in sync.

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Capabilities

Provisioning

AccessOwl creates user accounts with the specified roles/permissions during access requests.

Deprovisioning

AccessOwl suspends users in JumpCloud during access revocations.

User Sync

AccessOwl periodically syncs a list of users along with their assigned roles/permissions.

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Prerequisites

  • Administrator with Billing access to your JumpCloud organization, so you can invite the integration account.

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Setup

1

Add JumpCloud in AccessOwl

Either add a new application or open Applications and click the +-symbol, then continue.
2

Invite the integration account as Administrator

AccessOwl shows you the integration account’s email address. In JumpCloud:
  • Click your initials in the top-right corner of the Admin Portal, then select Administrators.
  • Click +Admin and choose As New.
  • Enter the integration account’s email address along with a first and last name.
  • Under Permissions, select the Administrator role.
  • Click create.
The integration account receives an email to complete its account setup. Once it does, AccessOwl can begin managing users.
The integration account needs the Administrator role because only Administrators can create, suspend, and manage users in your JumpCloud organization.

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FAQ

When AccessOwl deprovisions a user, it suspends them rather than deleting them. A suspended user loses access to all JumpCloud-managed resources immediately, but their account and data remain in the system and can be reactivated. Deletion is permanent and cannot be undone. Suspending is the default deprovisioning behavior because it preserves the audit record and allows access to be reinstated if needed.