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AccessOwl integrates with Delighted to provision and deprovision user access in your Delighted account.

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Capabilities

Provisioning

AccessOwl creates user accounts with the specified roles/permissions during access requests.

Deprovisioning

AccessOwl removes members from the Delighted account during access revocations.

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Prerequisites

  • Admin access to your Delighted account, so you can invite the integration account.

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Setup

1

Add Delighted in AccessOwl

Either add a new application or open Applications and click the +-symbol, then continue.
2

Invite the integration account as Admin

AccessOwl shows you the integration account’s email address. In Delighted:
  • Click Account in the top navigation.
  • Select Users from the Account page.
  • Enter the integration account’s email address in the email address field.
  • Set the role to Admin.
  • Choose the CX projects the integration account should have access to from the Select projects menu.
  • Click Send invite.