Capabilities
Provisioning
AccessOwl creates user accounts with the specified roles/permissions during access requests.
Deprovisioning
AccessOwl deletes teammates from the SendGrid account during access revocations.
Prerequisites
- Admin access to your SendGrid account, so you can invite the integration account.
Setup
1
Add SendGrid in AccessOwl
Either add a new application or open Applications and click the +-symbol, then continue.
2
Invite the integration account as Admin
AccessOwl shows you the integration account’s email address. In SendGrid:
- Navigate to Settings and click Teammates.
- Click Add Teammate.
- Enter the integration account’s email address.
- Set the permission level to Admin.
- Click Invite.
FAQ
The user was provisioned but I can't see them in SendGrid
The user was provisioned but I can't see them in SendGrid
SendGrid teammate provisioning is invite-based. When AccessOwl provisions a user, the integration account sends them an invite email, but the user only appears as an active teammate after they accept that invite. If a provisioning request shows as completed in AccessOwl but the user is not yet visible in SendGrid, they haven’t accepted the invite yet.

