Capabilities
Provisioning
AccessOwl creates user accounts with the specified roles/permissions during access requests.
Deprovisioning
AccessOwl deactivates users in Clockify during access revocations.
User Sync
AccessOwl periodically syncs a list of users along with their assigned roles/permissions.
Prerequisites
- Admin access to your Clockify workspace, so you can invite the integration account.
Setup
Add Clockify in AccessOwl
Either add a new application or open Applications and click the +-symbol, then continue.
Invite the integration account as Admin
AccessOwl shows you the integration account’s email address. In Clockify:
- Open the Team page from the main navigation.
- Invite the integration account’s email address.
- Set the role to Admin.
- Send the invite.
The integration account needs Admin because only Admins and Owners can invite users, deactivate members, and manage roles in a Clockify workspace. Admins consume a paid seat in Clockify.
FAQ
The user was provisioned but I can't see them in Clockify
The user was provisioned but I can't see them in Clockify
When AccessOwl provisions a user, Clockify sends them an invite email. The user appears on your Team page as invited immediately, but they must accept the invite before they can log in and track time. If a provisioning request shows as completed in AccessOwl but the user reports they cannot access Clockify, ask them to check their inbox for a Clockify invite email.
A provisioning request results in a reassignment error because no seats are available
A provisioning request results in a reassignment error because no seats are available
Clockify charges per active seat. If your workspace has no remaining seats, AccessOwl cannot invite new users during provisioning and the request results in a reassignment error, which reassigns to the Application Admin. Deactivating unused members in Clockify frees up seats for new provisioning requests.